Hot off the press

Report — Insurance

The dark side of UX in insurance

4min read

Podcast — Fintech Insider

News: Is Nubank driving a banking revolution in LatAm?

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Podcast — Fintech Insider

Insights: Rethinking AML

49min listen

Trending topics

Engineering

Article — Payments

Senior people need to understand technology

It's a truism that the hardest job in engineering is that of 'Tech Lead'. You're the person who's not only writing code, but simultaneously leading a small grou...

5min read

Video — Business banking

It's not the technology - Why banking is broken ft. Ewan Silver

When people discuss 'banking being broken', they often refer to the technology itself. However, that isn't necessarily the case.

21min watch

Article — Business banking

Tech debt in banking, how did we get here?

5min read

Marketing

Article

Moving your marketing from startup to scaleup

It’s not obvious when you need to start shifting your startup marketing tactics to scaleup tactics. There isn’t a Companies House date or valuation point where ...

8min read

Article

How to create a culturally driven brand

This December 2020 cover of The New Yorker has been praised for perfectly capturing the zeitgeist of the time. Of the completely bizarre year we didn’t see comi...

5min read

Design

Article — Payments

Pulse design process: Optimising for content discoverability

Take a peek behind the scenes of 11:FS Pulse. Keep reading to learn about the process 11:FS designers use to keep the Pulse product relevant, user friendly and ...

3min read

Article

Design drill down #1

Welcome to our new series, where each month an 11:FS designer will share their favourite design moments from financial services + interesting reads.

5min read

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Article — Payments

DeFi & Stablecoins: Africa's new savings vehicle

Africa is the most worthy market for mainstream adoption of decentralised finance. Why? I could go on and on about the underbanked, underserved populations and ...

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Article

Five ways to upgrade your content marketing for the 2020s

Content marketing. Feels like ages we’ve been throwing this term around, doesn’t it? The term was first coined in 1996 (25 years ago!), and sometimes it feels l...

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Design drill down #1

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Article

Four fundamentals for building trust in digital

Whilst trust in financial services has increased by 8% in the last 10 years globally, trust in the technology industry has dropped by 6% in the last year alone....

10min read

Article — Payments

5 Insights from Under The Hood

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Article — Retail banking

Lending in Africa: The Good, the Bad and the Ugly

I’d like to start this by stating that Africa is not a monolith and for the purpose of this post, I’ll be zeroing in on the East and West African markets. This...

5min read