Ai

Research report — Retail banking

Six Ways To Cope With The Huge Spike In Customer Call Volume

Use Messaging On Digital Touchpoints To Triage Incoming Pandemic-Related Questions. By Benjamin Ensor and Terry Cordeiro

5min read

Article

No ordinary matter: Atom, will.i.am and the currency of trust

David and Leda sat down with Atom bank and special guest, will.i.am, to discuss banking, AI and why the most important role at a bank will be the CTO: Chief Tru...

5min read

Article

AI in banking is all about risk management

It is the nature of finance that, at its core, is risk.

5min read