Product

Article — Retail banking

Your product is only 20% unique (but that’s where you win)

I'm going to start with an unpopular opinion that we proposition design purists like to convince ourselves isn't true: sometimes it's ok to launch a clone.

3min read

Article

Stop mistaking clever features for intelligent services

One of the biggest challenges when building new digital financial services is creating a winning feature set. Spending categorisation, budgeting tools, carbon f...

4min read

Article — Investment management

Product managers have the tools to fix ESG investing

4min read

Article

Financial services needs to start speaking to the female customer

Note – I use female loosely here to include all those who identify with feminine traits, partially, wholly or barely. The idea is not to be gender normative or ...

3min read

Article

Designers are not the centre of the universe

Designers can all too easily think design is at the centre of the universe. Perhaps sometimes it can be a self-indulgent activity where it's no longer design fo...

4min read

Article — Insurance

What’s going on in African insurtech?

Africa is the second biggest continent in the world with a population of 1.3 billion. It makes up 20% of the Earth’s total land surface. It comprises 54 countri...

3min read

Article

What we’ve learned from 4 years of building fintechs

Four years doesn’t sound like much but in the rapidly changing world of fintech it feels like forever. It’s hard to say for sure when the phenomenon started.

3min read

Article — Retail banking

New neobanks need to take bolder bets

3min read