Product Management
Why we decided to build an operating system
Up until recently, if you wanted to launch a financial product, you either had to work directly with the deep financial infrastructure yourself or use a core ba...
3min read
Want to build better customer solutions? Ask better questions
Asking the wrong questions will only ever lead to the wrong solutions. That’s why we lean into Jobs to be Done at 11:FS. It’s based on the notion that there’s n...
3min read
Are you producing prototypes too early?
4min read
Privacy and security are not optional in MVPs
Software has been around for some time, but it was the explosion of mobile phones that changed the dynamic and timeline of building new products. In Europe alon...
3min read
The value of quality in tech
3min read
The dark side of UX in insurance
Who knew design could get so dark? And no, we are not talking about dark mode.
4min read
Pulse design process: Optimising for content discoverability
Take a peek behind the scenes of 11:FS Pulse. Keep reading to learn about the process 11:FS designers use to keep the Pulse product relevant, user friendly and ...
3min read
Tech debt in banking, how did we get here?
The term ‘technical debt’ has been around a long time in software engineering. It shares some common characteristics with financial debt: You can accumulate it,...
5min read
Minimum Loveable Brand
20min read
Trust is a process, not an event
20min read