Article — Business banking

Forget agile, ethics is the new battleground

I was once told by a very senior guy at a global bank that my attempts to create impact were ‘a bit socialist’. This statement represents an inter-generational ...

3min read


Social media is not the answer to building your community

When brands decide it’s time to build their community, they dive straight onto social media. It makes sense right? Social media gives you a platform to instantl...

7min read

Article — Retail banking

Summary: The FCA’s feedback on the Open Finance CFI

10min read


How to create a culturally driven brand

This December 2020 cover of The New Yorker has been praised for perfectly capturing the zeitgeist of the time. Of the completely bizarre year we didn’t see comi...

5min read


Becoming truly digital requires organisational culture change - here’s how to do it

Nearly a year ago now (how time flies during a global pandemic) we wrote that there’s never been a more important time to be truly digital. Little did we know t...

3min read


Product teams: the secret to fintechs’ success?

As the saying goes, “success breeds success”. And one of the things that’s interesting in our industry is the alumni of fintechs going on to do great things. It...

4min read


11 observations from remote working during lockdown

Pre-COVID, you could’ve called me a globe-trotter. And you wouldn’t have been wrong. As an author, commentator and public speaker, I’m rarely in one place for t...

5min read

Episode 76

Podcast — Insurtech Insider

Will COVID change health insurance?

44min listen